Articles on: Set up

How to Redirect Customer After Adding the Box to Cart

After your customers complete building their boxes, you can choose where they’ll be redirected next.





There are 4 available redirect options:


  • Cart - adds the built box to the cart (default)
  • Checkout - sends customers directly to checkout
  • Custom URL - redirects to any page you specify
  • Create new box - restarts the builder for another box


By default, the Cart option is selected. You can easily change this behavior in the Visual editor.


To change this option to another, please follow these steps.


  1. Open the Boxi app admin dashboard
  2. In the list of builders, click on the one you’d like to edit
  3. Scroll down to Visual editor section and click to open it


Builder form - Visual editor


  1. In the visual editor sidebar, open the Box section
  2. Locate the Checkout button subsection


Redirect options


  1. Select the redirect option you want
  2. (Optional) Under the Label input, you can customize the button text that appears on your builder page
  3. Hit Save button


✅ Done! Your builder’s checkout button will now redirect customers to your chosen destination once they complete their box.





Updated on: 21/10/2025

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